Mens Adidas ZX 900 Weave light weight running trainers- M19806 - Black orange Tr
Mens Caterpillar Trey lace up boots size 7 new
Mens Converse Converse All Star Low Trainers Mason Court bluee Pomegranate Red Ex

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Mens New NIKE FIELD TRAINER Leather Trainers 443918 140
Mens Nike Air Jordan XXXI Low - 897564051 - River Rock Stucco
Men's Nike free forward moc+ N7 size 9 RARE shoe Pre-Owned 543539-224
Mens or womens jordan shoes size 8 in men.. purple black


Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Mephisto Distressed Metallic Silver Leather Casual Oxford Walking shoes Women 10


Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Mephisto SANO Women's Volodia Walking shoes, White, Size 10.0

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Mephisto Women's Brigitte Pump Black Nappa Leather Slip-Resistant (Non-Skid)

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.


Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Melissa shoes Disney Ground Black, Nude, Red & White, Vegan, PVC, Brazilian

Mephisto Women's Helen Twist Navy Nubuck Leather Thong Sandals
Mephisto Women's Panorama-tex Competition Running shoes 3.5 UK


Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Mercanti Fiorentini Women's Knee High Leather Boots EUR 41 US 10 Black

Trusted by more than 9,000 businesses in 140 countries.

Melissa Ugly Sneaker S S 2019 Collection Vegan shoes colors & Sizes Summer Sport
Merrell - Women's Snow Queen - Waterproof Boots - Black - Size 10 EU 41
Merrell All Out Blaze 2 Hiking shoes (For Women) Size 7

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience


Merrell black All out blaze trailer vent runners hiking shoes size US 8
Merrell Chameleon 7 Limit Waterproof Women 6.5 Dusty Olive

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support


Merrell Girls Ladies Trainers Avian Light LEATHER BRACKEN J16708 (GO)
Merrell J37698 Agility Peak Flex Black bluee Womens 7 M Hiking Trail shoes Sneaker
Merrell Mesa Ventilator Ivory Suede Hiking Trail Athletic shoes Women's Size 8

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro


Merrell Moab GTX Waliking shoes Ladies UK 4 US 6.5 EUR 37 REF 3400
Merrell Riveter E-Mesh Womens Trail Running shoes Athletic Sneakers New J98860

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Merrell shoes District Maya Slide Women's Size 7 Redwood 97242
Merrell shoesTennis Athletic Sz 6M All Out Trail Runner Grey

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

MERRELL Siren Sport GTX XCR Brindle Hike Trail shoes Size 7.5M Q-Form BNWB
Merrell Solo AC+ J45420 Women's Casual Sneakers 7.5 (New)