NIKE Men's Lunarsolo Running shoes
Nike Mens Manoa Boots Tan Size 7
Nike Mens Mercurial Vapor 12 Pro FG AH7382-070 Football Boots Size 9.5 NWOB

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Nike Men's Metcon 3 Training shoes 852928 012 Men's Size 14 BLACK VOLT-HYPER CRIM
Nike Men's Metcon Repper DSX Running shoes Size 7 to 13 us 898048 001
Nike Mens NikeLab Zoom Fly SP NYC Size 7.5New York Marathon Blk White
Nike Mens Pocketknife DM Black Vast Grey Sail White Sneakers shoes 898033-005

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Nike Men's Renew Rival Running shoes Grey color Black White Anthracite
Nike Men's Romelos 2, size 8.5, color Volt Sequoia
NIKE Men's Roshe Two Flyknit V2 Running shoes

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Nike Mens SB Zoom Stefan Janoski CNVS 615957-900 Multi-color Black White

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Nike Mens SFB Boots size 9.5 new

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Nike Mens LeBron Soldier XI SFG Black Medium Olive Basketball shoes 897646 200

Nike Men's Shox Gravity Sneakers Size 7 to 13 us AR1999 016
Nike Men's Size 15 Kobe A.D. PE Devin Booker Phoenix Suns Basketball AQ2721-500

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Nike Men's Sports shoes Baketball shoes Lebron Witness III Black AO4433-003

Trusted by more than 9,000 businesses in 140 countries.

Nike Mens Lebron Witness II Basketball shoes 942518-099 Size 10.5
NIKE Men's Tanjun Prem Running shoes
Nike Mens Training Walking shoes bluee Lowtop s-9

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Nike Men's Zoom Hyperquickness 2015 Basketball shoes
Nike Men's Zoom Rev Ankle-High Basketball shoes

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Nike Mercurial Superfly 6 Pro FG Mens Size 11 Grey Soccer Cleats AH7368 060
Nike Mercurial Vapor 12 Academy Fg M AH7375-060 Football shoes
Nike Mercurial Vapor X 12 Academy Tf M AH7384-070 Fußballschuhe

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Nike Mercurial Victory Vi Df Sg 903610-001 Football Boots
Nike Metcon 2 Men's Cross Training shoes 819899 300 Size 18

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Nike Metcon 3 Running Weight Lifting Cross Training shoes Mens Size 10 Black
Nike Metcon 4 PREM Mens Cross Training shoes Holiday White NWOB AH7454-106

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Nike Metcon DSX Flyknit 2 Crossfit Trainers Uk Size 8 42.5 Mens 924423 010 New
Nike Metcon DSX Flyknit 2 White bluee Platinum 924423-140 Men's Size 11 150