Easy Street Women's Sable Ankle Boot
Easy Street Women's Stacy Caged Sandal White Linen Print Polyurethane Slingbacks
Easy Street Women's Trance Flat - Choose SZ color

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Easy Works Women's Appreciate Clog Tye-Dye Heart Patent Leather Clogs
Easy Works Women's Magna Health Care Professional shoes, White, 5.5 M US
ECCO 234505 'Soft 7' Black Leather Low Top Casual Sneakers Sz 37 (US 6-6.5)
Ecco Aspina GTX Low Women’s Size 10-10.5 (EU41) Dk Shadow Athletic shoes X19-37


Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Ecco Biom Terrain Womens Gore-Tex Trail Hiking shoes Size Euro 41, US 10 - 10.5
ECCO Boots Hope Tall Black Leather Heels Side Zip Buckle Straps EU 38 US 7-7.5


Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

ECCO Deep Taupe Bronze Java Leather Gillian Slip-On shoes 9 New

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Ecco Fara Zip - Dark Shadow Grey - Women's Leather shoes - EU 36 US 5 5.5

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.


Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Easy Street Women's Floaty Strappy Sandal Turquoise Gore Polyurethane Sandals

ECCO Gillian Womens Fashion Sneakers Black 8 US 6 UK y0zI
Ecco Intrinsic women's walking shoe dark shadow metallic 9-9.5 100 brand new


Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

ECCO Men's Intrinsic 1 Hi-Top Trainers Black (Black 1001) 9 UK

Trusted by more than 9,000 businesses in 140 countries.

Easy Street Women's Hart Mule Black Synthetic Buckle Fastening
Ecco Morbido 7 Ladies Argilla Powder Chaga Sambal 43024350668
Ecco Scinapse black black Roadmaster Yak Yabu 45055351707

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience


Ecco Soft 7 Ladies Warm Grey Chagall 43000302375
ECCO Soft 8 Womens Fashion Sneakers Indigo White 8 US 6 UK

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support


ECCO Women’'s Ulterra-823173 Outdoor Fitness shoes Black (Black Black) 8 8.5 UK
ECCO Women's Bella Low-Top Sneakers (Black Dark Shadow Metallic 51383) 5 UK
ECCO Women's Biom Venture Tie Leather Gore-TEX Multi-Sport shoes

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro


Ecco Womens EU Size 41 Brown Chelsea Boots
ECCO Women's Intrinsic 1 Fashion Sneaker 860013-54893 in Warm Grey Metallic NEW

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

ECCO Womens Roara Moonless Dark Shadow Hiking shoes EUR 41
ECCO Women's Soft 1 Ladies Low-Top Sneakers Black Smooth

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

ECCO Women's Soft 7 Low Cut Zip Fashion Sneaker
ECCO Women's Soft 8 Trainers bluee (Indigo 5 1321) 8 UK