Womens Aerosoles Crosswalk Bootie - Black Suede Size 9W
Women's Altra Footwear Torin Knit 3.5 Zero Drop Running shoes Black US Sizes
Women's Ankle Boots Back Zip Pointed Toe Clear Block High Heel Lace Breath shoes

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Womens Ankle Boots Block Square Toe Casual Side Zipper Outdoor Korean shoes new
Womens Ankle Boots Dress Formal Lace Up High Slim Heel Platform Zipper All Us Sz
Women's Ankle Boots High Heels Suede Pointed Toe Stilettos Fashion Elastic shoes
Womens Ankle Boots Lace Up Suede Block Mid Heels British Combat Biker shoes New

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Womens Ankle Boots Mid-Heeled Vintage Leather Pointed Toe Lace Up Casual shoes
Womens Ankle Boots Retro Sheep Leather Punk Roma Motocycle Riding Combat shoes E4
Womens Ankle Boots Side Zip Suede Casual Block High Heel Solid Fashion shoes New

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Women's Ankle Boots Tassels Faux Fur Winter Warm Boots Stilettos High Heel shoes

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Women's Ariat Fatbaby Saddle Western Boots Cowboy shoes Sz 6.5B Brown Leather Q6

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

WOMENS ADIDAS DEERUPT X PARLEY SZ 9 blueE WHITE CLOUD SPIRIT CQ2908

Womens Asics Gel Fujitrabuco 3 Womens Trail Running shoes - bluee
Womens Asics Gel Nimbus 20 Womens Running shoes - Pink

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Women's Asics Gel-Pursue 3 Running shoes - Black Light bluee White - NIB

Trusted by more than 9,000 businesses in 140 countries.

Womens Adidas Energy Boost Womens Running shoes - Grey
Women's athletic breathable mesh lace up casual sport shoes comfort sport shoes
Womens Berghaus Explorer Active Gtx Womens Walking shoes - Black

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Womens Block Heel Fur Trim Knee High Boots Round Toe Platform Winter Warm shoes
Womens Block High Square Heels Pointy Toe Back Zip Ankle Boots Formal Suede shoes

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Women's Breathable Casual Fashion Outdoor Running Sneaker Althletic Sports shoes
Womens Brooks Adrenaline Gts 16 Womens Running shoes - Green
Womens Brooks Puregrit 7 Womens Trail Running shoes - Pink

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

WOmen's Camo High Platform Round Toe Lace Ups Canvas Sneakers Mid-calf Boots
Womens Casual shoes Mid Heels Stretch Socks Over Knee Thigh Boots Buckle Flats

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Womens Chunky High Heel Ankle Boots Pointed Toe Platform Casual shoes Sexy Black
Womens Clubwear Chunky Heel Rhinestone Over Knee High Boots Velvet shoes Vogue

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

WOMEN'S CONVERSE Stud Leather Chuck Taylor All Star low BLACK 561685C
Womens Cuffed Lace up High Block Heel Ankle Boots Punk shoes Winter Warm shoes Sz