New Paul Green Womens Molly Greige Patent Heels Size 7us
New Peter Kaiser 7 Black Suede Patent Leather Pumps Heels Classic shoes
New Planet Jemima Black Womens shoes Casual shoes Flat

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

NEW Pleaser 5 inch Viviane Pump with Hidden Platform HOT PINK, Womens Sexy shoes
New Pour La Victoire Vero Cuoio Black Mesh Platform Stiletto Harper Pumps Size 9
NEW Prada Flats Gradient Patent Pale Green Yellow Cream Bow Flat shoes 40


Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

New Prada Pantofola Scollata Khaki Slip Ons EU SZ 38 695
NEW Prada Women's Calzature women Scamosciato Desert Loafers Sz 8.5
New Rachel Zoe Brody Heeled Glitter Fabric Loafers


Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

New Ralph Lauren Sarina Champagne Satin High Heel shoes 10M

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

NEW RED VALENTINO Black with Hearts Ribbon Tie Mesh Flats shoes Size 7 US 37 EU

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.


Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

NEW Nine West CALA shoes Womens 10 M Beige Leather Close Pointed Toe 4 Heel

NEW Robert Clergerie Dylan Peep Toe Sandals 38.5 EU 8 US - 8.5 US Wedge Platform
New Roman Gladiators Sandals Women's Furry Strange Heels Peep Toe Summer shoes


Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

NEW SAKS FIFTH AVE Leather 9.5 Tan shoes mocassins slippers loafers BRAZIL slip

Trusted by more than 9,000 businesses in 140 countries.

NEW Nine West size 5M Pointy Toe Pumps Dark Brown
New Salvatore Ferragamo Patent Ivory Pink Pump Size 6
NEW Sam Edelman Brown Yordana Woven T-strap Sandals Orig 150

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience


NEW Sergio Rossi Peep Toe High Heels Snakeskin shoes Ladies Womens EU 39 UK 6
New shoes Republic Amina Cut Outs Heels

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support


NEW SOPHIA WEBSTER Clementine Knee High Gladiator Lace Up Heel Sandals Sz 38 8
New Stegmann Sonny St Womens shoes Comfort shoes Heeled
New Steve Madden Women's Marlen-R Dress Pump Rhinestone-Size Us 8 Eur 39

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro


New Stuart Weitzman Radiance D’Orsay Heels 8 575.00
New Summer shoes By Stuart Weitzman 3.5 UK 36euro

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

New sz 10 40 Jimmy Choo Nova Khaki Patent Leather Slingback Pump Sandals shoes
New sz 6.5 36.5 Prada Silver Patent Leather Bow Logo Cap Toe Flat Women shoes

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

New sz 8 38.5 Prada Pink Satin Pointy Toe Jeweled Classic Pump Heel shoes
New sz 9.5 39.5 Manolo Blahnik Hangisi Gingham Crystal Brooch Jewel Pump shoes