Caterpillar Men's Parker Chukka Boot Dark Beige Full Grain Leather Work Boots
Caterpillar Mullan, Low Sneakers Man
Cavani Oxford shoes in pelle Tan

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

CESARE P. herren schuhe bluee denim nubuk sneaker with grey and cream - S S 2016
CG6420 2018 Adidas Yeezy Powerphase Calabasas Core Black Sz 9.5 triple 350 750
Chaco Men's Z Cloud Sandal Cubic Black Polyester
Champion 93 Eighteen Block Athletic shoes Men's Size 9.5


Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Champion Womens Low Cut Ion Fitness shoes Black (Nbk) 7 UK
Chaussure de Trail Altra Homme Timp 1.5 blue
CHAUSSURE men NIKE cod. 918230-600 mod. AIR MAX VISION


Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

shoes ADIDAS Homme blue Tissu S76081

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

shoes ANDROID HOMME Homme grey Cuir naturel,Vernies AHI1707016

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.


Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Carolina Men's CA4551 5 Composite Toe 4x4 Hiker Dark Brown Leather

shoes ASICS Homme green PU,Tissu T800N-004
shoes baskets ADIDAS ORIGINALS PLIMCANA LOW Homme - Pointure 42 8.5 US


Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

shoes Baskets Le Coq Sportif homme Verdon Craft size black blacke Denim

Trusted by more than 9,000 businesses in 140 countries.

Carolina Men's CA7528 Medium Brown Work Boots
shoes Baskets Puma homme Basket classic Wht Blk size white whitehe Cuir
shoes BROOKS Homme yellow PU,Tissu 1102711D-751

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience


shoes D'ACQUASPARTA Homme brown Cuir naturel BOTTICELLIU600NG
shoes de foot adidas X 18.2 FG M BB9362

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support


shoes DIADORA Homme BIANCO PU 160281-C6486VIN
shoes EXTON Homme MARINE Cuir naturel 337MR
shoes HOGAN Homme grey en daim,Tissu HXM3570AC41JCM861E

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro


shoes INVICTA Homme grey en daim,Tissu 4461115-540
shoes MIZUNO Homme grey PU,Tissu J1GC1802-47

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

shoes NEW BALANCE Homme grey PU GM500MNN
shoes ONITSUKA TIGER Homme BIANCO Cuir naturel D4J2L-0145-U

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

shoes PUMA Homme green BIANCO 366923-003
shoes SUPRA HAMMER RUN black royal