Skechers BOBS Women's Lowlights - Razzy Dazzy Ball - Choose SZ color
Reef Women's Voyage Low Ankle Boot - Choose SZ color
ARIAT Heritage Roper Western Boot Distressed Brown Size 11 D Medium US

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Steve Madden Women's Westie Western Boot - Choose SZ color
Nomad Women's Droplet Rain Boot - Choose SZ color
Aerosoles A2 Women's Leading Role Ankle Boot, Dark tan Combo, 11 M US
Ten Points Sandals Ladies Sandra 345020 Black 101 Black


Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Aerosoles Women's Research Ballet Flat - Choose SZ color
SoftWalk Women's Napa Mj Mary Jane Flat - Choose SZ color
Caterpillar CAT Irenea Dark Brown Womens Zip Up Suede Casual Ankle Boots shoes


Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Kamik Men's Cabin Loafers Brown (Dark Brown-brun Fonce Dbr) 10.5 UK

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Skechers BOBS Women's Bobs Squad-Tough Talk Sneake - Choose SZ color

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.


Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Yosi Samra Women's Valerie Ballet Flat - Choose SZ color

Women's Vintage Collection By Walk-Over Coral Mid-Calf Leather Boot - Size 8M
Aldo Adessi Over The Knee Boots, Black, 7 US 37.5 EU


Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Luisa Tall Boots by FORTRESS OF INCA

Trusted by more than 9,000 businesses in 140 countries.

Marc Fisher Women's Daily Pump - Choose SZ color
Teva DE LA VINA ANKLE Boots BLACK Waterproof Leather 7US NWOB 120 MSRP
Enzo Angiolini Daryk Knee High Discontinued Zip Up Boots 342, Dark Brown, 7 US

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience


Skechers ON-THE-GO CITY 2 APPEALING Ladies Womens Faux Fur Mid Calf Boots Brown
Fashion Womens Ankle Warm fur College style leisure Round Toe Bead Suede Boots

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support


Laura Vita Women's Colombe 028 Boots, bluee (blue blue), 2 UK 35 EU
Toe Warmers Womens Boots T99849 SZ 7.5 Wide Adjustable Strap Easy On & Off Black

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro


Blowfish Malibu Rammish Boots Womens Tall Button Detail Winter shoes Flats
Womens Pieced Suede Leather Wedge Heel Mid-Calf Riding Sock Boots Sport shoes

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Lady Bloch shoes Round Toe Lace Up Slip On Leather Casual shoes Beads Collegiate
WARP 972002-250 Vaneli Womens Warp Wedge (B)- Choose SZ color.

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Reebok Women's Club C 85 Running shoes - Choose SZ color
Reebok Women's Print Run Prime Ultk Running shoes - Choose SZ color