Keds Women's Triple Shimmer Fashion Sneaker - Choose SZ color
Chooka Women's Tall Memory Foam Snow Winter Hiking Outdoor Rain Boot Size 5 - 11
Nine West Women's Haywood Fabric Ankle Boot - Choose SZ color

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Rampage Women's Islet Motorcycle Buckle Mid Calf Low heel Boot
Reebok Women's Twistform Blaze 3.0 MTM Running Sho - Choose SZ color
Tamaris Women's 1-1-24213-22 805 Loafers bluee (Navy 805) 4.5 UK
Rieker 53794 Womens Synthetic Leather Black Patent Chelsea Boots UK Size 3 - 8

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Sam Edelman Women's Tinsley Rain Boot
Area forte boots EU 41 US 10
John Fluevog Womens Size 6 Brown Tall Leather Riding Boots Strap - buckle Zipp.

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

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A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Jessica Simpson Women's Windee Fashion Boot - Choose SZ color

SOFFT Women's BROWN GLAZED LEATHER TALL STRETCH ZIP BOOT Size 6.5 M
Rampage Womens ivelia Almond Toe Knee High Riding Boots, Black Cognac, Size 6.5

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

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Trusted by more than 9,000 businesses in 140 countries.

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“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

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Chocolat blue Frasier Leather Ankle Boot, 36, Beige

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

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Women Lace up Buckle Strap Warm Fur Block Heels Ankle Boots Punk Winter shoes
Green label relaxing shoes 057510 Black LL

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

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Reebok Women's Cl Lthr Lace Sneaker - Choose SZ color

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Seychelles Women's Graffiti Slip-On Loafer - Choose SZ color
JSlides Women's Rina Fashion Sneaker - Choose SZ color

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

BEARPAW Women's Boshie Winter Boot
Blazin Roxx Women's Cacti Round Toe Rain Boots, Rubber